Our Services
Three services for pension matters — each with a defined scope and a stated fee.
Whether you need a single review of your records, representation in a pension appeal, or steady support across a longer matter — there is a service at Tiang Law designed to fit your situation.
Back to HomepageMethodology
How we approach every pension matter
Every engagement, whatever its scope, follows the same principles: careful document review, clear communication, and measured progress without pressure on the client.
1. Document intake
We collect and organise all relevant records before analysis begins.
2. Assessment
Entitlements, discrepancies, and options are assessed against applicable regulations.
3. Written summary
Findings and recommended steps are documented and explained in plain language.
4. Action & follow-up
Where instructed, we proceed with correspondence, submissions, and updates.
Service 01
Pension Records Review
A careful, confidential look through your pension and retirement-fund records to confirm your entitlements and flag anything that may need attention. We talk you through the findings calmly and set out sensible options, leaving decisions with you. Suitable for retirees and those approaching retirement. Includes a written assessment summary.
What is included
- Review of EPF (KWSP), government pension, or other retirement fund records
- Identification of entitlements, missing contributions, or discrepancies
- Explanation of findings in plain, accessible language
- Written assessment summary for your records
- Overview of available options, with decisions left entirely to you
Process steps
- 01Initial enquiry and document checklist provided
- 02Records submitted securely and reviewed by our legal team
- 03Findings compiled and written summary prepared
- 04Follow-up appointment to walk through results and answer questions
RM 280 per engagement
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Service 02
Pension Appeal Representation
Measured representation in appeals where a pension entitlement has been denied, reduced, or delayed, including dealings with government schemes and retirement funds. We assemble the supporting evidence, manage the correspondence, and keep you updated in plain language. Designed for clients with an active appeal wanting steady support.
What is included
- Assessment of appeal basis and prospects
- Assembly and organisation of supporting evidence
- Preparation and submission of formal appeal documentation
- Management of all correspondence with EPF, KWSP, LTAT, or government pension bodies
- Regular updates at each meaningful stage
Process steps
- 01Review of original decision and relevant correspondence
- 02Evidence gathered and appeal basis documented
- 03Formal appeal letter or submission prepared and filed
- 04Correspondence monitored and followed up with authority
- 05Outcome communicated and next steps discussed
RM 630 per engagement
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Service 03
Comprehensive Pension Stewardship Package
Full support across a pension matter, combining records review, appeals, authority correspondence, and continuing advice as your circumstances develop. We act as a single, reliable point of contact so nothing slips between the cracks. Intended for clients who want their pension matter handled attentively from beginning to end.
What is included
- All elements of the Records Review service
- All elements of the Appeal Representation service (where applicable)
- Ongoing authority correspondence management
- Continuing legal advice as circumstances develop
- Single dedicated point of contact throughout
Process steps
- 01Comprehensive intake and records review
- 02Written assessment and options discussion
- 03Appeals and submissions prepared and filed as needed
- 04All authority correspondence managed on your behalf
- 05Continuing advice provided as the matter progresses
RM 1,090 per engagement
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Comparing our three services
Use this table to see which service matches your current situation. You can always begin with a records review and expand later if the need arises.
| Feature | Records Review RM 280 |
Appeal Rep. RM 630 |
Full Stewardship RM 1,090 |
|---|---|---|---|
| Records review & entitlement check | — | ||
| Written assessment summary | — | ||
| Appeal preparation & submission | — | ||
| Authority correspondence managed | — | ||
| Continuing legal advice as circumstances develop | — | — | |
| Single point of contact throughout | — | — | |
| Best for… | Understanding your current position | Contesting a specific decision | Full-scope, ongoing support |
Fees
Fixed fees, stated clearly
All fees are per engagement, in Malaysian Ringgit, and are agreed in writing before work begins.
Pension Records Review
RM 280
per engagement
- Full records review
- Written assessment summary
- Follow-up consultation included
- —
Appeal Representation
RM 630
per engagement
- Appeal assessment
- Evidence assembly
- Submission preparation & filing
- Authority correspondence managed
Stewardship Package
RM 1,090
per engagement
- Everything in both services above
- Continuing legal advice
- Single point of contact
- Full-scope handling from start to end
Standards
Professional standards across all services
Data protection
All records handled under legal professional privilege and Malaysia's PDPA 2010.
Written engagement terms
Scope and fees documented before any work begins. No surprises at the end.
Internal file review
Significant submissions reviewed internally before filing to reduce errors.
Plain-language updates
All correspondence and findings explained without unnecessary jargon.
Malaysian Bar compliance
All legal work conducted under the Legal Profession Act 1976 and Bar professional rules.
Deadline management
Appeal and correspondence deadlines tracked proactively — nothing is left to chance.
Not sure which service fits your situation?
A short initial conversation — no fee, no commitment — can usually clarify which service is the right starting point for your particular matter.
Speak with a Lawyer